Building Instructions Help

Help Centre

Building Instructions Help

Missing or damaged manual

Every set includes step-by-step instructions, printed or digital. If your manual is missing, damaged or unreadable, email hello@buildmoc.co.uk with your order number and set name, and we will send a digital copy — usually the same working day.

Stuck on a step?

It happens to all of us. A few things that solve most problems:

  • Check the piece count for the stage. Numbered bags match instruction stages — make sure you are working from the right bag.
  • Look two steps ahead. Some sub-assemblies only make sense once you see where they attach.
  • Check similar pieces. 1×2 plates and 1×2 tiles look alike in diagrams; compare stud counts carefully.
  • Colour confusion. Dark grey and black can be hard to tell apart in print — check pieces under bright light.

Still stuck? Send us a photo of the step and your build so far, and we will talk you through it: hello@buildmoc.co.uk.

Missing a piece?

Head to our Missing or Damaged Pieces page — we send free replacements.

Care and display tips

  • Dust finished models with a soft dry brush or cool hairdryer on low.
  • Keep models out of direct sunlight to prevent colour fading.
  • For large models like the Titanic, build on a flat board so the finished model can be moved safely.